FAQ
Q£ºWhat is the MOQ ?
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A£º1~100 pieces according to the model
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Q£ºWhat is the payment terms?
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A£ºT/T
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Q£ºWhat is the warranty time?
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A£ºUsually 12~15 months, it also depends on the type of the products.
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Q£ºWhat is the lead time?
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A£ºUsually 3~7 days for sample order, for bulk orders, it depends on the order quantity.
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Q£ºHow to charge the freight?
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A£ºThe quotation usually doesn¡¯t include the freight; customer can choose freight prepaid or freight collect.
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Q£ºWhat is the type of shipping?
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A£ºBy express, by air and by sea (FEDEX, DHL, TNT, UPS)
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Q£ºWhat is the trade terms?
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A£ºFOB SHENZHEN£»C&F£¬EXW.
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Q£ºWho will pay for the freight of warranty products?
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A£ºDuring the warranty period, the cost of the warranty products returned to our company will be paid by the customer and the cost shipped back to the customer will be paid by our company. After the warranty, the freight and maintenance expenses will be paid by the customer.
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Q£ºHow to place an order?
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A£ºAfter confirming PI, the sample order requires 100% payment in advance. The bulk orders requires 30% deposit before production, and the rest 70% balance should be paid before shipment.
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Q£ºCan you do OEM or ODM orders?
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A£ºYes.
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Q£ºCan I get a lower price if I order large quantities?
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A£ºYes, the larger the quantity, the cheaper the prices.
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Q£ºHow can you guarantee the quality?
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A£ºOur production quality follows the standard of GB/T19001-2016 & ISO9001:2015£¬ We have a QC team of 24 people with 12 years¡¯ experience. All of the products will run through over 4 times¡¯ 100% testing before being delivered.
